PASS GUARANTEED MICROSOFT - EFFICIENT MB-280 - MICROSOFT DYNAMICS 365 CUSTOMER EXPERIENCE ANALYST VALID DUMPS BOOK

Pass Guaranteed Microsoft - Efficient MB-280 - Microsoft Dynamics 365 Customer Experience Analyst Valid Dumps Book

Pass Guaranteed Microsoft - Efficient MB-280 - Microsoft Dynamics 365 Customer Experience Analyst Valid Dumps Book

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Tags: MB-280 Valid Dumps Book, MB-280 Official Practice Test, MB-280 Pass Test Guide, Latest MB-280 Exam Discount, MB-280 Exam Fee

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Microsoft Dynamics 365 Customer Experience Analyst Sample Questions (Q57-Q62):

NEW QUESTION # 57
A bakery uses Dynamics 365 Sales. All loaves of bread sold at the bakery are priced the same. Special bread flavors are developed regularly.
You need to add a new flavor to the product catalog.
What should you do for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
Steps to Create a Product Property:
Go to Sales > Product Catalog > Products.
Open the existing product (bread) and navigate to Product Properties.
Add a new property (flavor) and define the possible values (e.g., new flavors).
Save and publish the product with the updated properties.
Scenario 2: Changing an Order to a New Bread Flavor in an Opportunity
When a customer wants to change their order to a new flavor within an existing opportunity, the selected product in the opportunity can be updated to reflect the new flavor.
Since flavors are configured as product properties, you can select the specific flavor for the opportunity product directly without needing to recreate or delete the product from the opportunity.
This approach leverages product properties, ensuring that the change is streamlined and does not require re-adding or modifying the core product.
Steps to Select a New Flavor in the Opportunity Product:
Open the specific opportunity record in Dynamics 365.
Navigate to the product line items and select the bread product.
In the product properties, update the flavor to the new option as required.
Save the changes to ensure the opportunity reflects the new flavor selection.
These actions allow the bakery to manage new flavors flexibly within their product catalog and seamlessly adjust opportunities to accommodate flavor changes, enhancing customer satisfaction and operational efficiency.


NEW QUESTION # 58
You have opportunities that have values in multiple currencies. You manually update currency exchange rates once per month. You need to ensure that currency values are accurately reported. When is the new currency exchange rate applied to the opportunity records?

  • A. When an opportunity changes the status.
  • B. When the calculate rollup field system job for the account table runs.
  • C. When the calculate rollup field system job for the msdyn_projectteam table runs.
  • D. When an opportunity changes the status reason.

Answer: D

Explanation:
* In Dynamics 365 Sales, currency exchange rates are applied to opportunity records when specific triggers occur. These exchange rates are updated manually on a periodic basis (e.g., once a month) to reflect current currency values.
* Exchange rates are recalculated for an opportunity when there is a change in the status reason (e.g., from open to won or lost). This trigger ensures that the most recent exchange rate is used when key changes occur in the opportunity lifecycle, maintaining accurate currency reporting.


NEW QUESTION # 59
A company is implementing the Dynamics 365 Sales mobile app.
The company requires setup of several push notifications for sellers who use the app.
You need to create the push notifications.
Which feature should you use?

  • A. Cloud flow
  • B. Plug-in
  • C. Classic Dataverse workflow

Answer: A

Explanation:
Understanding the Requirement:
The company wants to send push notifications to sellers using the Dynamics 365 Sales mobile app. This requires setting up automated notifications triggered by certain events or conditions.
Solution - Using Cloud Flows:
Cloud flows in Power Automate are ideal for creating automated workflows that can trigger push notifications based on events in Dynamics 365.
Power Automate provides connectors for Dynamics 365 Sales and mobile notifications, enabling the setup of push notifications without requiring custom code or plugins.
Reference:
Steps to Create a Cloud Flow for Push Notifications:
Go to Power Automate and create a new Cloud Flow.
Set up a trigger based on a Dynamics 365 event (e.g., when a record is created or updated).
Add an action to send a push notification to the user's mobile device.
Customize the notification message and publish the flow to activate the notifications.
Using Cloud Flows in Power Automate enables dynamic push notifications for mobile users, providing timely updates to sales team members based on real-time data changes.


NEW QUESTION # 60
A company has implemented Dynamics 365 Sales Enterprise. The salespeople often travel to meet customers and require mobile-friendly solutions to various scenarios.
You need to provide a solution for the traveling salespeople.
Which apps should you recommend in each scenario? To answer, move the appropriate apps to the correct scenarios. You may use each app once, more than once, or not at may need to move the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.

Answer:

Explanation:

Reference:
View Outlook Meetings and Appointments: Dynamics 365 for phones and tablets app Dynamics 365 for phones and tablets provides integration with Outlook, enabling users to access their calendar, including meetings and appointments, alongside Dynamics 365 dat a. This is suitable for mobile scenarios where salespeople need to access both their Dynamics 365 data and Outlook calendar seamlessly.
Generate SSRS Quotes: Dynamics 365 Sales on the web
The Dynamics 365 Sales on the web app supports advanced functionalities such as generating and exporting SQL Server Reporting Services (SSRS) quotes, which is typically done in a desktop environment due to the complexity and requirements of report generation.
This app is best suited for tasks that involve more detailed and intricate operations, such as generating and handling SSRS reports, which may not be as conveniently accessible on mobile devices.
These recommendations provide the appropriate solutions for traveling salespeople, ensuring they have access to notifications, appointments, and reporting capabilities tailored to their mobile needs and working environment.


NEW QUESTION # 61
BDM1 has returned from vacation and needs to catch up on their scheduled tasks and activities.
Which two items can BMD1 select to see a reminder card for the meeting BDM2 scheduled in the assistant? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 62
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